Terms and Conditions
Once request has been submitted and accepted, a confirmation will be sent from Shanghai and Beyond to confirm tour date, time and meeting location. At that time, a security deposit request will be sent to you via PayPal invoice, and you can securely pay via major credit card or bank card whether or not you have a PayPal account.
The balance of your payment is due either by PayPal 48 hours prior to tour, or in USD or local currency the day of the tour. Payment can be made either in USD or local currency and major credit cards are accepted via PayPal.
Private Tour Cancellations
Deposits are refundable if cancellations are received at least 7 business days prior to the scheduled workshop date. Deposits are forfeited if cancellations occur within 7 business days of the scheduled workshop date
Tours proceed rain or shine, but our guides will adjust your experience to give you the best possible comfort due to inclement weather.
Group Tour Cancellations
You are responsible for the cost this activity if, within 48 hours of the event, you cancel or are unable to attend for any reason. Shanghai & Beyond must enforce this policy due to prepayment requirements for transportation and reservations. In many cases there is also wait-list of members wanting to attend. You will not be eligible to attend any future Shanghai & Beyond events or activities until your deposit is paid.
S&B reserves the right to cancel any trip at any time for any reason determined in our sole discretion or if the quality of the trip or the safety of travelers is judged by S&B to be compromised. In such an event, refund of the deposit received by S&B shall constitute full and final settlement. In the event of cancellation, S&B is not responsible for any loss incurred on account of non-refundable or non-transferable air tickets or other unrecoverable travel costs.
Shanghai & Beyond takes the greatest care in the safety of our guests, but is not responsible for illness, injury, or death, while our trips entail risks beyond those encountered at home. We count on our travelers to ensure they are healthy and fit; and to appreciate that in China local living standards, practices, services and accommodations may differ significantly from those in North America or Europe. We require all participants to have travelers insurance while participating in our tours. Kindly review your personal insurance and health insurance to ensure you have coverage appropriate to meet your needs, and the needs of your family and dependents, in case of any loss of property or illness, injury or death.
Shanghai and Beyond participants acknowledge, understand and assume all risk associated with his/her participation in the experience, including without limitation food sickness, food poisoning, food allergies, physical injury during the tour, weather, transportation delays and traffic dangers. Participants acknowledge that the guides visits public locations and/or locations that are not owned or controlled in any way by the company and therefore the company does not guarantee or insure the performance or actions of those third parties or any risks. Participants are required to have travelers insurance while participating on our tours.